Welcome to Preet Oil and Masala. By using our website and placing an order, you agree to the following terms and conditions.
Products
Preet Oil and Masala offers spices, masalas, and food oils for personal use. Product images shown on the website are for reference only. Actual packaging, colour, and appearance may vary slightly.
Pricing and Payments
All prices listed on our website are in Indian Rupees and may change without prior notice. We reserve the right to update product prices, offers, and availability at any time.
Payments can be made through the payment methods available at checkout. Orders will be confirmed only after successful payment or confirmation of Cash on Delivery, where available.
Orders and Cancellation
Once an order is placed, we will process it as soon as possible. We reserve the right to cancel or refuse an order due to product unavailability, incorrect pricing, payment issues, or incomplete customer information.
Customers can request order cancellation before the order is dispatched. Once an order has been shipped, it cannot be cancelled.
Shipping and Delivery
Delivery timelines may vary based on your location, courier service, weather conditions, and other factors. While we make every effort to deliver orders on time, Preet Oil and Masala is not responsible for delays caused by courier partners or circumstances beyond our control.
Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy. Food products that are opened, used, or damaged after delivery are not eligible for return due to hygiene and safety reasons.
Product Storage
Customers should store spices and food oils in a cool, dry place away from direct sunlight. Please check the product label for storage instructions, expiry date, and usage details.
Limitation of Liability
Preet Oil and Masala is not responsible for any indirect loss, damage, or inconvenience arising from the use of our website or products. Customers are advised to check product ingredients before use, especially in case of allergies or dietary restrictions.
Changes to These Terms
We may update these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of our website means you accept the updated terms.
Contact Us
For any questions regarding these Terms and Conditions, please contact us through the details available on our Contact Us page.