At Preet Oil and Masala, we aim to deliver your spices, masalas, and food oils safely and on time.
Order Processing
Orders are usually processed within 1 to 2 business days after confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
Delivery generally takes 3 to 7 business days, depending on your location and courier service availability. Delivery timelines may vary for remote areas, during festivals, bad weather, or other unavoidable situations.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before you complete your order. We may offer free shipping on selected orders, products, or promotional offers.
Order Tracking
Once your order is shipped, you will receive tracking details through SMS, WhatsApp, email, or the contact information provided while placing the order.
Delivery Address
Please provide a complete and correct delivery address, including your mobile number and PIN code. Preet Oil and Masala will not be responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Damaged or Missing Items
If you receive a damaged package, leaking food oil, incorrect product, or missing item, please contact us within 48 hours of delivery with clear photos or videos of the package and product.
Delivery Delays
While we work with trusted courier partners, delivery may sometimes be delayed due to weather conditions, transportation issues, festivals, strikes, or other circumstances beyond our control.
Contact Us
For any shipping-related questions, please contact us through the details available on our Contact Us page.